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Richard Eichen Bio

Richard Eichen specializes in turnaround, project rescue and performance improvements in companies and operating units heavily dependent on delivery via technology such as Insurers, banks, Asset Managers and SaaS, BPO and technology vendors. Richard Eichen is highly experienced in organizational diagnostics, reformulating culture and organizational structures, as well as Company and Product Roadmapping. He then executes on this new vision. Richard Eichen is brought into fluid situations to restore health and momentum, often having to ‘tell truth to power’ to achieve results. Leveraging his Customer Experience focused process analysis experience, as well as his hands-on operating management experience, Richard Eichen is highly experienced in executing dynamic transformative strategies, culture change, finding new revenue sources and creating sustainable operational improvements, often as part of reversing over-budget project trajectories and restoring Top Line Revenue and EBIDTA growth. Richard Eichen also renegotiates license and maintenance agreements to reflect the new reality. He has also been highly effective acting as a Trusted 3rd Party, operating a business during negotiations for a change in ownership. Richard Eichen can be reached at richard.eichen@growroe.com

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